Jobs at New Horizons UK

An exciting opportunity has arisen for an experienced Instructor.

Principal responsibilities:
• Deliver quality classes to a variety of clientele,
• Teach assigned classes,
• Assist the Training Manager in supporting the Sales Department,
• Set up computers at onsite locations and perform basic troubleshooting when equipment is not operational,
• Perform other duties and tasks as designated by the Training Manager.

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Great opportunity for an experienced Career Development Executive.

Principal responsibilities:
• Meet minimum sales and collections standards, as set by the immediate supervisor.
• Provide training consultation to individuals not sponsored by a business to meet their needs and career skill goals. Arrange financing, assist in registration of initial classes, and explain all lab and testing procedures and policies.
• Manage ongoing client relationships, including conducting regular meetings to monitor progress and program satisfaction. Make recommendations to maximize the student's experience and efficiency.
• Provide the necessary service required for ongoing customer satisfaction. Identify potential refund situations and provide a resolution. Where required, utilize supervisor and other available resources.
• Attend Career Night events and similar seminars whenever held at the center. Make presentation when required and meet with prospects following the presentation.
• Attend trade shows, local school events and other relevant activities as assigned, to generate new business.
• Gain a complete and ongoing understanding of the products, programs, certifications and classes available to the prospects.
• Manage the prospect database through proper procedures regarding follow-up calls, prospect status and account ownership.