FIND A TRAINING CENTRE:

Selling New Horizons products and services to individuals not sponsored by a business; achieving sales and collection goals; servicing clients through the entire period of their training.

PRINCIPAL RESPONSIBILITIES:

Meet minimum sales and collections standards, as set by the immediate supervisor.
Provide training consultation to individuals not sponsored by a business to meet their needs and career skill goals. Arrange financing, assist in registration of initial classes, and explain all lab and testing procedures and policies.
Manage ongoing client relationships, including conducting regular meetings to monitor progress and program satisfaction. Make recommendations to maximize the student's experience and efficiency.
Provide the necessary service required for ongoing customer satisfaction. Identify potential refund situations and provide a resolution. Where required, utilize supervisor and other available resources.
Attend Career Night events and similar seminars whenever held at the center. Make presentation when required and meet with prospects following the presentation.
Attend trade shows, local school events and other relevant activities as assigned, to generate new business.
Gain a complete and ongoing understanding of the products, programs, certifications and classes available to the prospects.
Manage the prospect database through proper procedures regarding follow-up calls, prospect status and account ownership.

POSITION QUALIFICATIONS:

Ability to listen, understand and empathize with individual consumers to determine their needs and offer appropriate educational solutions.Sales experience strongly preferred.
Adhere to strict follow-up procedures with clients throughout the program to increase the graduation rate, and reduce complaints and refund requests.

Location:	Birmingham,Edinburgh, London, Manchester
Job Status:	Full Time
Salary:	Depends on Experience
To apply, for this position please e-mail your CV to: careers@nhlondon.com
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